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For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673.

In the event you arrive at the airport without valid identification, you may still be allowed to fly. The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You will be subject to additional screening, which may include a pat down and screening of carry-on property.

You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you chose not to provide proper identification, or you decline to cooperate with the identity verification process.

TSA recommends that you arrive at least two hours in advance of your flight time. For more information, visit the TSA website.

If you are traveling internationally, your airline may require additional travel documents. Be sure to check with your airline in advance of your trip or visit the U.S. Department of State - Bureau of Consular Affairs website to learn what you'll need.

TSA does not require children under 18 to provide identification when traveling within the United States. Contact your airline for questions regarding specific ID requirements for travelers under 18. For instance, your airline may require a birth certificate if you are not purchasing a seat for your child, as they have age restrictions for children flying in your lap.

To accompany a solo traveler with special needs to or from an arrival or departure gate (such as an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. Please verify your airline's policy prior to your trip to the airport.

If your airline does issue gate passes, be sure to allow additional time for potential lines at the ticket counter and check with the airline in advance to make sure their ticket counter is open when requesting a gate pass for an arriving flight. Please be prepared to provide government-issued photo identification (e.g., driver's license) and flight information. Only one person may be allowed to accompany a special-needs passenger to or from the gate. Contact your airline for additional information.

Items left at the security checkpoints are taken to the PDX Lost and Found office and are available the next business day. You can submit an inquiry here. The Lost and Found office can be reached at 503.460.4272. 

Reporting or tracking a missing, damaged or delayed bag must be done through your airline.

Contact your airline for items left onboard your aircraft.

However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office.

Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. Lost and Found can be reached at 503.460.4272, they are open M-F 8 AM to 5 PM.

We have a range of parking options that are secure and convenient, well-lit, paved and open all hours.

The Economy lot is $4 per hour with a maximum of $15 per day with the seventh day free.

The Short-Term Garage is adjacent to the terminal and is $4 per hour with a maximum of $30 per day.

The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. The charge is $4 per hour with a maximum of $24 per day.

Gold Key Valet parking rates are $10 per hour with a maximum of $45 per day.

The Economy Lot is the least expensive parking option at PDX. The charge is $4 per hour with a daily maximum rate of $15 per day with the seventh day free. You can find more information about location, access and pricing at https://www.flypdx.com/Parking.

You can pay at the exit booths as you leave the garages or Economy Lot. As you leave the terminal and enter the Short-Term Garage, you can also pay at any of the Quick Pay kiosks located in the tunnels and on the 1st and 4th floors of the parking garage. PDX accepts cash, debit cards, American Express, Discover, MasterCard and Visa.

Please make prior arrangements with the parking office if your vehicle will be parked for more than 30 days, or more than seven (7) days for motorcycle parking. Without advance consent of the parking office, your vehicle is subject to towing at your expense. You can contact the parking office at 503.460.4848.

No reservations are taken for the parking garages or Economy Lot. It's first come, first served. You can check parking availability for any garage on our website.

The airport's parking staff will gladly provide free assistance 24/7. You can reach them at 503.460.4848.

Yes. Marked accessible parking spaces are located on each floor of the parking garage near the elevators and next to the bus shelters in both the red and blue Economy Lots.

There is a discounted daily maximum parking rate of $15 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot.

PDX parking areas are fenced, well-lit and patrolled by Port of Portland police, as well as parking and airport operations staff. However, we recommend that you not leave any valuables in your car.

Due to security regulations, the curb is reserved for active loading and unloading of passengers. Vehicles that wait at the curb or are left unattended will be ticketed or towed. Consider parking in the garage and assisting your party into the terminal.

If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. You can find courtesy phones near the elevators, and airport operators are available from 6:00 a.m. to 11:30 p.m. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m.

Yes, you may stay the night in the airport if you have a boarding pass or flight reservation indicating that your flight departs within 24 hours. The Port of Portland Police patrol the airport at night and may stop and ask questions of anyone spending the night.

PDX is open 24 hours a day, 7 days a week. Airline ticket counter hours will vary depending on an airline's flight schedule.

No, there is not. However, there is no sales tax in Oregon, and all PDX shops and restaurants are required to charge the same prices as they do in their off-airport facilities.

Yes, there is free Wi-Fi access in the terminal, rental car center and TriMet MAX platform. You can find more information on Wi-Fi access at https://www.flypdx.com/FreeWifi.

The airport's lobby is open 24 hours a day, 7 days a week. However, the ticket counter hours vary by airline. Contact your airline for opening and closing times. The airline check-in lines may be long during the busy early morning and lunchtime hours.

You can view and apply for available jobs at PDX on the PDX Jobs Board.

You'll find the mailbox pre-security on the North end of Baggage Claim near carousel 9.

Portland International Airport
7000 NE Airport Way
Portland OR, 97218

USO no longer has a presence at PDX. To find locations, visit uso.org.

For security reasons, PDX does not offer luggage storage service. Some private companies offer baggage storage service in the vicinity of the airport, such is the case of https://usebounce.com/city/portland. Fees start from $5.90 per bag.

Animals not traveling with their owner or being shipped by air are not allowed inside the terminal.

Policies regarding animal travel vary from airline to airline, and not all airlines ship animals. Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. Many of the major air carriers that serve PDX transport animals and provide detailed information on their websites. Tip: for most airlines, you'll find their pet policies by searching for 'pet' on their website.

For additional information on animal travel, visit the International Airline Transportation Association 'Travelers Pet Corner' and USDA, Animal and Plant Health Inspection Service 'Pet Travel'.

Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions.

At PDX, we understand and appreciate the need for some passengers to travel with their animals. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals.

Trained Service Animals 

Trained service animals are allowed in the airport any time. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks must be directly related to the individual’s disability.

Traveling Emotional Support Animals

Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air.

Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17”x10”x13”, except when using the pet relief area. This is true even if an animal carrier is not required by the airline. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier.

If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. 

If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. 

At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dog’s task. 

Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). 

Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. 

Animals not traveling with their owner or being shipped by air are not allowed inside the terminal.

Yes, there are four pet relief areas: one outside and three inside the terminal.

The outdoor area is located outside the airport's baggage claim level (south side). Exit the terminal near the MAX Light Rail and walk straight ahead to the pet relief area adjacent to police parking. Pet waste bags and receptacles are provided for your convenience. Animals must be leashed.

The post-security pet relief areas are located just past security for the B and C concourses near Stumptown Coffee, on Concourse C adjacent to the Alaska Lounge, and on Concourse D across from gate D5. All are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. All are ADA/wheelchair accessible and include a counter for luggage and passenger possessions. When using pet relief areas, animals must remain on a leash.

With more dedicated space, Lyft and Uber will now safely connect with passengers inside Level 1 of the Short-Term Parking garage instead of the main roadway. Once travelers deplane, they’ll be guided to the new location via the rideshare apps and airport signage to the “Transportation Plaza." 

You can catch the TriMet MAX light rail train on the south end of the lower roadway. Follow the signs near carousel 2 in baggage claim. Learn more.

Arriving travelers at PDX now have a new pick-up spot for taxis inside Level 1 of the Short-Term Parking garage instead of the main roadway. Once travelers deplane, they’ll be guided to the new location via the rideshare apps and airport signage to the Transportation Plaza. Learn more.

Our on-airport Rental Car Center is where you will find all the rental agencies serving PDX, as listed here: https://flypdx.com/GroundTransportation/RentalCar  

To pick up your rental vehicle from the terminal, follow signs to baggage claim. Once in baggage claim, enter the South Tunnel (located adjacent to baggage carousels 3 and 4) and follow signs to the Rental Car Center. 

To drop your vehicle off, use the left lane of Airport Way as you approach the terminal and follow signs for Rental Car Return.

For wheelchair service, please contact your airline in advance if you are traveling; otherwise, call wheelchair dispatch at 503.460.4300 or dial '6' on any of the white courtesy phones located throughout the terminal. Your wheelchair aide will assist you with your luggage. There is no charge for wheelchair assistance, but gratuities are appreciated.

Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m.

To accompany a solo traveler with special needs to or from an arrival or departure gate (such as an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. Please verify your airline's policy prior to your trip to the airport.

If your airline does issue gate passes, be sure to allow additional time for potential lines at the ticket counter and check with the airline in advance to make sure their ticket counter is open when requesting a gate pass for an arriving flight. Please be prepared to provide government-issued photo identification (e.g., driver's license) and flight information. Only one person may be allowed to accompany a special-needs passenger to or from the gate. Contact your airline for additional information.

To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. You can also email them at TSA-ContactCenter@tsa.dhs.gov. For additional information, please visit the TSA website.

Yes. Marked disabled parking spaces are located on each floor of the parking garage near the elevators. Disabled parking spaces are located next to the bus shelters in both the red and blue Economy Lots.

We offer disabled parking at a discounted daily maximum parking rate of $15 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. For additional information, please visit https://flypdx.com/Parking.