News and Resources for Airport Employees
What's New with PDX Next (Week of April 13)

Construction Impacts to Expect: April 13 - 19

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New Exit Lanes: On Wednesday, April 15, PDX’s permanent exit lanes will open on both the north and south ends of our main terminal. As a PDX employee and airport expert, travelers might have questions for you. One of the biggest changes is that travelers will meet arriving passengers at either the north or south end of the arrivals level, instead of the central area between the stadium steps.
If you see a passenger waiting at the stadium steps and looking confused, here's how to help:
  1. First ask: Are you picking someone up?
  2. If yes, then ask: What airline are they arriving on?
  3. Help them look at the arrivals board and direct them to the correct area: Each new area features a cozy spot with the original PDX carpet and chairs.
    • Gates B and C arrivals: Past the American Airlines ticket counters and Topaz Farms. Look for the tall wooden sculpture and the black and purple tiled art piece along the wall. 
    • Gates D and E arrivals: Past the United Airlines ticket counters and Sheridan Fruit Co. Look for the brown and orange tiled art piece along the wall.
    • International arrivals: Proceed to baggage claim.

Please note that some of these location markers will only be visible after the exit lanes open on Wednesday, April 15.

 
Concessions Update: Late night on Tuesday, April 14, Your Northwest Travel Mart in baggage claim will close, but we’ve got exciting news – early in the morning on Wednesday, April 15, Sheridan Fruit Co. will open pre-security in the north meeter-greeter area…and it will be open 24/7! Look for grab-and-go and heat-and-eat items, fresh fruit, and make-your-own smoothies. Also opening on Wednesday, April 15, in the pre-security south meeter-greeter area: Topaz Farms, featuring food from the Sauvie Island farm, fresh flower bouquets from Botanica Floral, and eats from longtime PDX favorite, Elephant’s Deli.

Got PDX Next Questions? We've Got Answers

See something you’re curious about or have a suggestion that’s related to PDX Next construction? If you have a comment, question or non-urgent concern, send a note to hello@pdxnext.com.

For immediate safety concerns, call the PDX Communication Center’s non-emergency number at 503.460.4747. For life-threatening issues or medical, fire or police emergencies, call the emergency line at 503.460.4000.