News and Resources for Airport Employees
Meet the Ticket Hall

Supported by a dedicated team of Port of Portland employees, the PDX Operation Readiness, Activation and Transition (ORAT) team is focused on the transition from PDX Next construction to new main terminal operations.

Meet the ticket hall, the new entrance to your favorite airport! Here are a few things to know about the new space.

  • Ask your team's Champion for ORAT's interactive map. Maps are tailored to specific organizations and roles and designed to help you learn your way around.
  • There are two paths for passengers entering and exiting the ticket hall. They can use existing elevators and escalators to access the deplaning level.
  • Baggage scales are at every check-in counter position.
  • Dynamic displays are behind every ticket counter and change for each airline and type of service.
  • Wheelchair assistance areas for passengers are on each airline aisle.
  • Airline ticket offices will vary by airline, but every office will include time clocks, break rooms, offices and locker rooms. These offices are on both ends of the ticket hall.
  • Concessions and retail shops in the ticket hall will include: 
    • Portland Coffee Roasters
    • OROX Leather Co. 
    • Missionary Chocolates 
    • The Country Cat

Curious about details or wondering what’s coming? Ask your question to the ORAT team.