Welcome to the Port of Portland Police Department. We are law enforcement and emergency communications professionals, working together in an agency which values and fosters high ethical standards, technical proficiency and dedication to providing the highest levels of service in support of the Port of Portland and the surrounding communities.
Although most of our time and resources are spent providing a full range of law enforcement services to the Portland International Airport, the department also works directly with and in support of federal, state and local partners to address public safety issues common to local communities and the region. The department supports many community outreach efforts, including tours K9 demonstrations, summer camp activities, and Special Olympics activities and fundraising.
Please take some time to explore our Web pages and learn more about the department. Feel free to contact us if we can be of any service to you.
We hope you enjoy your time at Portland International Airport, gateway to the wonders of Oregon and Southwest Washington.
Mission, Vision and Values
The Port of Portland Police Department, in service to Portland International Airport and the surrounding region, provides for the safety and security of people and property through emergency response; progressive enforcement of federal, state and local laws; proactive crime prevention; and cooperation with other agencies. >
We are a cohesive team, committed to developing well-trained and well-equipped employees who are dedicated to providing professional law enforcement and police services to the community. We are recognized by airport customers and tenants, the criminal justice community and the region at large for our integrity, leadership and innovation.
These values underlie our policies, decisions and day-to-day actions:
- Our behavior, actions and decisions reflect our commitment to honesty, personal integrity, trustworthy behavior and the courage to take appropriate action.
- We support and uphold the law enforcement code of ethics.
- We treat all people fairly and with dignity, respecting individual rights while striving to preserve a safe and secure community.
- We respect the laws we are charged to uphold.
- We work together to create an environment of mutual respect within the police department.
- As representatives of the Port of Portland, and law enforcement in general, we strive to attain the highest standards of our profession.
- We take pride in our work and reflect a positive attitude in our duties and dedication to our team members, our organization and the public.
- We are committed to ongoing development and training using the best known practices, and to continually work toward improving our capabilities.
- We work together to carry out the mission and vision of the Port of Portland Police Department, recognizing that by working as a collaborative and cohesive team we can achieve the Port's goals and serve our community.
Below are a few tips to keep in mind when parking your vehicle:
- Remove the keys from the ignition
- Lock your vehicle
- Be sure all of the windows are closed
- Do not leave valuables, mail, bills, receipts in plain view
- A clean vehicle interior is less inviting to thieves
When walking to your vehicle, be aware of your surroundings and the people around you. Have your vehicle keys ready and in your hand. When you reach your vehicle, check the interior for people inside and any theft that may have occurred in your absence. Lock your vehicle as soon as you enter.
Park your vehicle in a well-lit and well-staffed parking lot. All of Portland International Airport's parking lots are well lit, staffed 24 hours a day, and have covered bus stops equipped with emergency telephones. If someone bothers you or raises your suspicion, report it to a bus driver or parking lot employee, or call the police.
Be alert and aware of your surroundings. If you are carrying a purse, hold it tightly, tucked under your arm and close to your body. If you are carrying a wallet, keep it in a front pocket. Do not leave your valuables or suitcases unattended. If a person attempts to take your items, yell, scream or blow a whistle in order to draw attention to your immediate area.
If you encounter an attacker, use your best judgment in choosing an appropriate response. For example, a victim of an armed robbery would most likely choose to give the attacker whatever they wanted without putting up a fight. However, if someone were to try and pull you into a vehicle, it is usually best to try and escape. Only you know your capabilities.
Avoid Being A Victim
To avoid being a victim while you travel, some planning is required. Be aware of your surroundings and the people around you. Minimize your physical vulnerability. Recognize and avoid potentially dangerous situations.
Advise your children on how to handle themselves around strangers. Teach them how to contact the police, airline employees or airport officials for help.
Do not carry large amounts of cash. Use non-cash payment methods, such as credit cards, if possible.
If you place your name on a luggage tag, avoid including your home address, if possible. This will prevent burglars from using address tags to scout for potential victims.
If you are leaving your home unattended, take time to plan ahead. Let trusted neighbors, friends or family members know when you will be leaving and returning, and ask them to keep an eye on your home and to call the police if they see something suspicious. Leave a key with a specific contact person; do not leave a key under your doormat. Ask the same people to pick up papers or deliveries. Do not let items pile up and advertise to thieves that you are not at home.
Take the time to check every door and window. Make sure they are locked. Do not leave vehicle keys unsecured in the house if you are leaving a vehicle behind.
Consider placing lights and television on a timer to come on periodically. If you don't have an answering machine, then turn off your telephone ringer. Don't give clues that you are not at home.
There is no standard profile for persons who may be planning or are engaged in terrorist activities. Police and federal officials rely on ordinary citizens to report suspicious or alarming circumstances. This kind of information is crucial to preventing terrorist groups or individuals from carrying out plans to destroy property, injure or kill people, and disrupt transportation and commerce.
If you suspect terrorist activity, you can report it to the police for an immediate response or the tip page on the FBI's Web site at https://tips.fbi.gov/ for later follow-up.
Tips to Prevent Identity Theft
- Review credit reports from Equifax, Experian and TransUnion every six months.
- Report lost or stolen credit cards to the issuer immediately.
- Don't carry social security numbers and PINs with you.
- Don't leave receipts behind - at ATMs, on counters at financial institutions or at gasoline pumps.
- Shred any unwanted documents, especially mail from credit card companies, before throwing them away.
- Do not give out your personal information to anyone you do not personally know and trust
- Do not respond to “phishing” emails. Your bank, credit card company, or other accounts will not ask you for personal information via email; such requests may look legitimate but probably are from cyber-criminals.
Steps Victims Should Take
- Contact the three major credit reporting agencies and place a fraud alert and victim statement on your credit report.
- Change PINs and passwords on all accounts.
- File a police report and obtain a copy.
- Contact the Federal Trade Commission at 877.IDTheft (877.438.4338) or online at www.consumer.gov/idtheft.
For airport emergencies only: 503.460.4000
This number reaches the Portland International Airport (PDX) Communications Center, and is for airport emergencies only, occurring at the terminal, airport property, NE Airport Way east to Interstate 205, NE 82nd Avenue from Airport Way to Alderwood Road, and the businesses located on these roadways.
Calls to the above phone number regarding other locations will only delay emergency response, because the call will be re-routed to the 911 center at the City of Portland’s Bureau of Emergency Communications.
Police response to the Port of Portland’s marine terminals (Terminals 2, 4, 5 and 6) is handled by the Portland Police Bureau. Calls for service at the marine terminals should be made to 9-1-1.
The PDX Communications Center
The PDX Communications Center is a 24/7 emergency call center staffed by State of Oregon certified Public Safety Dispatchers. The mission of the PDX Communications Center is to receive emergency and non-emergency calls, process each call by dispatching police, fire, emergency medical, and other services and collect and disseminate information, all in a timely, accurate, and professional manner. We do this to ensure a safe and secure environment while helping to save lives, protect property, and assist our customers, making PDX and the surrounding areas a safer community in which to work, visit, and travel.
The PDX Communications Center is a division of the Port of Portland Police Department and is under the command of the Communications Center Manager who reports directly to the Chief of Police.
Outside Law Enforcement Agencies
Members of outside law enforcement agencies seeking assistance from the Port (PDX) Police Department should contact the PDX Communications Center at 503.460.4747 and ask to speak to the on-duty police supervisor.
Office Location and Directions
Port of Portland Police Department
Portland International Airport
7000 NE Airport Way, Suite 3109
Portland, OR 97218
Directions to Portland International Airport
Upon entering the airport terminal, proceed to the area of the A/B/C security checkpoint. Prior to the checkpoint is a rear hallway, just past the "Oregonian News Mart" retail location. Take the elevator or stairs to the 3rd level, and follow the sign.
Main Police Office (Records) telephone: 503.460.4221
At the Port of Portland Police Department, we welcome your comments and concerns. You may write to us at the address above, fax a letter to us, or e-mail us.
All comments and concerns will be reviewed and you will receive a response.
If your concern is immediate, you may call 503.460.4747 and ask for the on-duty supervisor.
Career opportunities for the police department are published in local newspapers, through the Law Enforcement Data System, and in the career opportunities section of Port of Portland Web site.
How do I report a crime or request police services?
If you have an emergency, dial 503.460.4000. For non-emergency police services call 503.460.4747 any time. For police records information or other Port of Portland Police business call 503.460.4221 Monday through Friday, 8 a.m. to 4 p.m.
How do I obtain a copy of a police report?
You may obtain a copy of a police report by submitting a written request either in person or through the mail. All crime report requests are reviewed by the Chief of Police. Reports will not be released if an investigation or prosecution is pending. The police office front desk is open Monday through Friday, from 8 a.m. - 4 p.m. (closed weekends and holidays). You can also mail the request to the Port of Portland Police Department at 7000 NE Airport way, Suite 3109, Portland, Oregon 97218. The cost for report copies is $0.25 per page (the number of pages per report varies). There is no charge to have a report sent via fax. For additional information, please send an email to Police Records Division or call us at 503.460.4221.
How do I obtain a Vehicle Release?
Vehicle releases may be obtained at the Police Department front desk Monday through Friday, 9 a.m. – 4 p.m. (closed weekends and holidays). A vehicle impounded by the Police Department may only be released to the owner or the person who was in lawful possession of the vehicle when it was impounded. Proof of identity, proof of insurance, and a valid driver’s license are required. A $20.00 release fee may also apply, depending on the reason for the impound. For more information, please contact the Police Records Division at 503.460.4221.
How do I claim property stored at the Police Department?
Contact the Police Department, Monday through Friday, 8:00 a.m. to 3:00 p.m. at 503.460.4221 to make an appointment for picking up the property.
How do I comment on police services at PDX?
To comment on police services, call the PDX Communications Center at 503.460.4747 and ask for the on-duty police supervisor or e-mail us. You can also contact the Chief of Police by mail at the Port of Portland Police Department, 7000 NE Airport Way, Suite 3109, Portland, Oregon 97218.
How do I find the Port of Portland Police Office?
We are located on the third floor of the terminal building at 7000 NE Airport Way, Portland, Oregon 97218. Upon entering the airport terminal, proceed to the A/B/C security checkpoint area. Prior to the checkpoint is a rear hallway, just past the "Oregonian News Mart" retail location. Take the elevator or stairs to the 3rd level, and follow the sign.
Full operation of the Port of Portland Police Department at Portland International Airport began in 1957. Until that time, officers were commissioned through local police departments in the Portland metropolitan area.
Today, Port of Portland police officers have the same statewide authority as all other Oregon peace officers, with the majority of their enforcement activities directed toward airport properties.
The Police Department has one chief, two captains, two lieutenants, one Communications Center manager, eight sergeants, one administrative coordinator, three clerks and 36 police officers, including detectives, K9 handlers and bomb technicians, and twelve communications dispatchers. The department also maintains a bicycle patrol program.
Police officers are assigned to one of three shifts. Shifts are assigned twice per year based on seniority. Officers assigned to day shift or afternoon shift work a five-day, 40-hour work week with two days off. Officers assigned to night shift work a four-day (4-10) 40-hour work week with three days off. Those called back to work during emergencies are paid overtime. Officers also receive overtime pay for time spent in court outside their regular shift, and for working extra shifts as assigned in accordance with staffing needs. Employees can choose to be paid for overtime or receive compensatory time. Officers who work a paid holiday receive eight hours of holiday compensatory time in addition to pay at the overtime rate.
PDX is the gateway to Portland, the state of Oregon and Southwest Washington. The Police Department emphasizes a high level of professionalism and visibility. Officers are normally assigned to foot patrol within the airport terminal or to vehicle patrol on the public roadways and non-public airfield perimeter.
In addition to the traditional aspects of law enforcement patrol, officers assist travelers, work closely with airline personnel, and enforce Port of Portland Airport (PDX), Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) security rules and regulations. Officers are required to respond to a variety of emergency situations, some of which may be life threatening in nature. The department maintains the highest levels of officer safety training, procedures and equipment, but risk is always inherent in police work.
Officers respond to crimes in progress and other calls for service, make arrests, conduct criminal investigations, and complete professional police reports. Officers police the public roadways, enforce traffic laws, issue citations and investigate traffic collisions. Officers also enforce Port ordinances governing the airport´s non-public roadways and other airport properties.
Officers ensure the security of the airport through police patrols of the airport perimeter, enforcement of the airport´s security plan and access systems, participation in intelligence networks, and support of the FBI, TSA, and Customs and Border Protection (CBP) security functions.
The Port of Portland provides required police equipment, including nylon (web) gear, uniforms, handgun, ammunition, ASP baton, pepper spray, handcuffs, keys, less lethal X26 Tasers and police radios. A reimbursement is available for service footwear.
Following is the current pay scale for Port of Portland police officers as defined in the collective bargaining agreement:
The department offers premium pay for fluency in certain languages, for possession of intermediate and advanced DPSST certificates, and for assignment to certain specialties, including bomb technician, K9 handler and detective.
The Port of Portland welcomes lateral transfers by police officers and Sheriff´s deputies currently certified and working as law enforcement officers in the United States. Lateral applicants must have a minimum of one year of law enforcement experience prior to accepting employment with the Port of Portland. The level of pay is dependent upon the number of years of service, up to a maximum of five years, which is the top step for Port of Portland police officers. Lateral transfer is also available for applicants who are certified as Emergency Telecommunicators (Dispatchers) in Oregon.
Resources for Law Enforcement Agencies
The Port of Portland Police Department frequently assists other agencies with both traditional police investigations and airport-specific duties. We can assist with the many federal regulations and procedures that regulate the terminal and aircraft operations area which can be confusing to the unaccustomed. Most agency official tasks can be accomplished through coordination with the airlines and the Transportation Security Administration (TSA) personnel at the security checkpoints.
Our department is most commonly asked to assist with VIP/dignitary security, interstate prisoner exchanges and extraditions, escorts of prisoners and corrections officers through the security screening process when there is a flight risk or safety concern, and high-profile cases with possible media involvement or large crowds at the airport. Many calls for locating missing persons, assisting persons at risk such as juveniles, elderly and the disabled, and persons of interest at the airport are forwarded to our department.
If you need assistance, please call the Port Communications Center at 503.460.4747 and ask for the on-duty supervisor.
Law enforcement officers with a need to fly armed must complete the Law Enforcement Officers Flying Armed Training Program, CFR 1544.219, provided by the Transportation Security Administration Office of Law Enforcement/Federal Air Marshal Service. If you would like the training program for your agency, click here.
The process no longer involves a letter from the Chief or Sheriff on agency letterhead. Officers flying armed must be authorized in the NLETS system and confirmed at the airport by TSA through the NLETS system. Contact the Transportation Security Administration Office of Law Enforcement/Federal Air Marshal Service for further information.
There may be additional airline requirements for law enforcement officers flying armed. For more information, please contact the appropriate airline.
Police department career opportunities are published in local newspapers, through LEDS, and on the Port of Portland Web site.
The department's hiring process includes a standardized test, panel interview, background investigation, drug screening, and medical and psychological evaluations.
For more information, please visit the Port of Portland career opportunities page.
Law Enforcement Links:
Portland Police Bureau
Multnomah County Sheriff's Office
Oregon State Police
Report Terrorist Activity/FBI Tip Page
United States Drug Enforcement Agency (DEA)
National Center for Missing and Exploited Children
Identity Theft Information
Multnomah County District Attorney's Office
Responding to an Active Shooter Crisis Situation